Residential
Products
• How does the security-drop door mechanism work?
• What size packages will the Delivery Vault unit accept?
• I like your products, but they seem large. Do you offer smaller units?
• How do I access deposited packages from Delivery Vault units?
• How do the curbside units anchor or fasten to the ground?
• I live near the beach, which unit do you suggest?
• Will delivery agents and couriers deliver items to the Delivery Vault?
• I like model number DVCS0023, do you offer this model on a pedestal?
• Can I purchase extra totes for model number DVCS0023?
• Are replacement parts available?
• What is galvannealed steel?
• Do you ship outside the Continental United States?
• Do you sell products in stores?
• I need someone to install my new Delivery Vault. Can you recommend anyone?
• How are units shipped?
• Do you have a catalog?
• What are the dVault Information Systems?
• Do you have commercial models and sizes available?
• Are dVault curbside units U. S. Postal Service approved?
• Can I cover the curbside unit with regular brick, stucco or other materials?
How does the security-drop door mechanism work?
As the security-drop door mechanism is opened (hinged horizontally),
a unique hidden security door extends towards the back of the unit, blocking
access to
items previously deposited and held in the package storage compartment or
hold.
Click here to see package-drop door mechanism.
What size packages will the Delivery Vault unit accept?
The package-drop door mechanisms and storage compartments have been design engineered to accept
the most frequently sent parcels:
• garment type boxes, 5" x 21" x 12.5" and
a combination of smaller parcels of various sizes, or
• parcels at 6" x 16" x 16" and
a combination of smaller parcels of various sizes, or
• parcels at 12" x 10" x 4" and
a combination of smaller parcels of various sizes.
• Wall-Mount
units storage capacity may be limited by the area within the interior of
the structure.
Note: dVault has not received any negative customer feedback relating to delivery or capacity concerns.
I like your products, but they seem large. Do you offer smaller
units?
dVault products have been design engineered to accept the most frequently
sent packages and parcels of various size. The company cautions those who may
choose mailboxes of smaller sizes as even a small bottle of perfume is packed
and shipped in a 10 inch cube... a tall order for the majority of mailboxes
offered today.
How do I access deposited packages from Delivery Vault units?
Access to the curbside unit is from a rear key locked door. The access door dimensions are 26"H x 18.5"W.
Access to the Wall-Mount units are from the interior of the wall or structure (key locked).
How do the curbside units anchor or fasten to the ground?
There are five bolt holes at the bottom of the unit for fast and easy installation. dVault recommends that units are anchored to
a flat solid surface, such as concrete.
I live near the beach, which unit do you suggest? Will delivery agents and couriers deliver items to the Delivery Vault? I like model number DVCS0023, do you offer this model on a pedestal? Can I purchase extra totes for model number DVCS0023? Are replacement parts available? What is galvannealed steel? Do you sell products in stores? I need someone to install my new Delivery Vault. Can you recommend anyone? How are units shipped? Do you have a catalog? What are the dVault Information Systems? Click here to see our standard Information Systems. Do you have commercial models and sizes available? We also offer Professional Services > Are dVault curbside units U. S. Postal Service approved? Can I cover the curbside unit with regular brick, stucco or other materials?
dVault recommends Model Number DVU0050 for installations at or near coastal
regions.
Yes. Just show the delivery agent where the unit is located. You may also want to take advantage of signature release with your courier service. Some
delivery agents provide such a release form on back side of their "sorry we missed you" door hang-tags.
Yes, a pedestal is available.
Yes, extra totes are available and may be purchased from the reseller nearest you.
Yes, all dVault units feature replaceable package-drop doors, access doors, locking mechanisms, etc. This is particularly important to the homeowner or
contractor who has installed a unit in a pillar or wall, or has veneered the unit with brick, stone, stucco or like materials. Replacement parts may be
easily installed without disturbing the installation structure or decorative materials.
Galvannealed steel is a carbon steel sheet coated with zinc on both sides by the continuous hot dipped process. Immediately as the strip
exits the coating bath, the zinc coating is subjected to an in-line heat treatment that converts the entire coating to a zinc-iron alloy. After post painting
with proper selected primers and paints, the combined paint/galvannealed coating offers excellent resistance to peeling, blistering of the paint in addition to long lasting corrosion resistance compared with conventional galvanized sheet.
Do you ship outside the Continental United States?
Yes. Please contact the dVault Sales Department for shipping and handling questions.
Yes. Click here to find the retail location, reseller and distributor nearest you.
Ask your home improvement specialist, contractor or handyman. Installation services are also available at The Home Depot Companies and Lowe's Home Improvement.
Curbside units are shipped on pallets via motor freight.
Post/Column and
Wall-Mount units are normally shipped via UPS (United Parcel Service)
depending upon order quantity.
dVault has made the environmentally responsible decision not to print and
distribute paper catalogs. Instead the company has made a considerable
investment in creating an "Online Catalog," "Product Knowledge" and
specialty brochures. By dVault doing its part to help the environment, we are also able
to reduce paper, postage and handling costs, allowing dVault to maintain lower
retailer and distributor costs of its products.
Our patented Information Systems are currently in the integration
and testing phases and may be easily added to all dVault Models. It is
not necessary to purchase the optional Information Systems. All dVault
Models have been design engineered with the primary purpose of accepting
the delivery of packages, mail and other special delivery items. The Information
Systems are an option and are easy add-ons to our safe, secure and private
delivery boxes.
Click here to pre-register for the Information Systems.
Commercial models and sizes are available. Please call for details.
Yes, Full Service Model Number DVCS0015 was Approved By The
Post Master General on April 15, 2004. Other dVault models may be installed
- print the model number using the
print function of your browser and take it to your local Post Master for
approval.
Yes. However, you must properly prepare all surfaces. Thin
brick, stone and other materials may also be used allowing your dVault unit
to blend into
architectural and landscaping themes. Ask your home improvement specialist
or contractor.